Candidate care refers to the process of creating a positive experience for job applicants throughout the recruitment journey. It involves clear communication, timely feedback, and respect for candidates' time and efforts.
Candidate care is crucial because it enhances the candidate interview and onboarding experience, builds a positive employer brand, and increases the likelihood of attracting top talent. Satisfied candidates are more likely to accept job offers, refer others and settle into their new company with ease, ultimately benefiting the organisation’s reputation and recruitment efforts.
Effective candidate care boosts employee engagement, reduces turnover and pre-start drop out rates and enhances the employer brand. It leads to better hiring outcomes, as positive experiences foster loyalty, retention and referrals. Ultimately, strong candidate care contributes to a more efficient recruitment process, reduced recruitment costs and a competitive advantage in the market.
“In today’s dynamic job market, a troubling trend is on the rise: high candidate dropout rates during the on-boarding period and a surprisingly large turnover within the first three months. As the Candidate Liaison Director I’ve seen the dramatic impact this has on both candidates and employers. However I’m delighted to announce that we’ve developed a solution which has been proven to make a real difference!
At Candidate Consultancy, we understand that changing jobs is more that just simply swapping desks- it’s a significant life transition filled with uncertainty and wondering “is this the right choice for me?”. We’ve created a comprehensive and tested Candidate Care Programme which is designed to support candidates throughout their entire journey, from receiving and accepting their job offer to long after their first day in their new company.
So what makes us different?
We genuinely care! We go above and beyond to provide personalised support, ensuring each candidate has a positive onboarding experience. We build trusted relationships enabling us to address concerns or provide guidance. We maintain consistent and meaningful contact with candidates, sharing vital updates and information to help them tackle the challenges of changing jobs. Most of all, we’re transparent and set clear expectations with candidates on what they will experience throughout the entire onboarding journey, both before and after their first day so nothing is left to wonder!
You may ask, what does this mean for you? By partnering with Candidate Consultancy, you receive a bespoke service where we take the time to really understand your culture and values and work with you to enhance the candidate journey and mitigate the risks around Candidate Drop-Out.
In an era where talent is at a premium, we believe that investing in Candidate Care isn’t just good for business- it’s the right thing to do!”
-Sarah Almond, Candidate Liaison Director/Founder
Our Candidate Care Programme is tailored to suit the needs and requirements of each business.
We work directly with Hiring Managers, HR and other key departments to nurture a smooth onboarding process.
Not only will we be in regular contact with candidates, but we'll also keep you informed each step of the way.
Allowing you to sit back and relax, our Candidate Care Programme will give you the confidence in knowing that your candidates are in good hands.
We're driven by data and will share regular updates on trends, key issues or commentary which will improve your on-boarding and hiring process.
We'll help keep you updated on market trends such as salaries, benefits in demand and key companies in your industry who are hiring.